This article was first published on Nasscom.
Digitalization has increased substantially, with businesses employing cutting-edge techniques like low-code/no-code to create a wide range of applications. Despite this, some companies need help to develop a comprehensive, integrated approach to digitization or to move from a pilot to a company-wide implementation.
They need an operating strategy that encourages innovation and digitization. Instead of considering digital projects as an extension of their broader strategy, businesses view them as separate endeavors. Despite not being well suited to digitized environments, organizational structures, and employment procedures always stay the same. Because only some senior leaders fully support digital projects, employees must receive training to use new tools, troubleshoot issues, or oversee digital deployment.
Companies without extensive digital teams and capabilities cannot maintain even the most successful efforts. Organizational structure, talent management, and corporate culture must all undergo substantial adjustments to handle these problems and move toward digital transformation. Here are the ten unmissable tips.
Companies unwilling to confront cultural issues frequently need help to build the momentum required to launch and maintain significant digital initiatives. Field managers and other front-line employees, many of whom lack a strong technology background, frequently have reservations about the potential benefits of new technologies.
Top managers must be clear that it is up to translator teams and digital leaders to ensure that initiatives achieve the intended business objectives. New procedures in all areas, including planning, material management, quality assurance, and quality control, might be needed to achieve these goals. When design requirements needed to be clearer, static drawings on paper were time-consuming, wasting time on equipment, and frequently led to conflicting interpretations.
What if management required 3-D modeling and augmented reality—tools that would help accomplish corporate goals tied to better and more accurate designs—instead of static drawings? Managers may first encounter resistance and obstacles, but workers will rapidly see how the new tools have enhanced production and decreased uncertainty.
In addition to technical proficiency, digital workers need diplomatic abilities, particularly when interacting with crew commanders who set the bar for other field personnel. If these leaders don’t understand the rising need for creativity, their crew members probably won’t either. Capital-project businesses should encourage subtlety and teamwork when hiring leaders since the divide between digital teams and traditional workers can hinder development—qualities that weren’t historically top priorities.
Organizations need to have process developers or technology and infrastructure engineers, or they need more of them on staff. Many companies are unable to resolve this problem because of the chicken-and-egg paradox. To innovate, they need to fill new positions on the digital team with intelligent individuals who enjoy technology. Additionally, they must help traditional job holders hone their digital skills. However, it could be challenging for a company with a reputation for “analog” operations to draw tech talent and cultivate digital skills.
To get out of this jam, organizations should decide which essential digital skills they want to promote inside their ranks and then develop a management tool—like a dashboard—that counts the number of staff members who possess each skill. Then, to fill any gaps, businesses should develop a long-term plan to hire, design, and keep individuals with highly specialized skills. Specialized tools or general expertise may be required, such as data analytics or field technology implementation.
Organizations won’t always be able to find enough workers with digital capabilities in the labor market, and tried-and-true manual procedures like assessing expenses or planning workflows will only vanish after a period of time. This implies that skilled non-technical workers shouldn’t feel outdated even if they lack a technological background. On the other hand, organizations that wish to foster innovation must ensure that every employee in traditional roles starts developing digital skills to complement their existing competencies.
Given that digital teams will organize data and derive insights to solve problems or make better decisions, some executives may question the need for such activities. The non-technical personnel must be informed of the sources and purposes of the data. If field teams lack this information, they may utilize workarounds that restrict the flow of information instead of using a computerized program, like turning the sensors off on equipment or manually tracking rework.
At the management level, organizations must ensure that business users may swiftly create apps utilizing no-code/low-code platforms in line with agile development concepts. This is particularly true if teams continue to encounter the same issues.
Organizations can increase awareness of new no-code development technologies by holding workshops, participating in forum discussions, and communicating internally. Additionally, they might arrange for non-technical staff to attend classes off-site. To lessen the burden, rewarding the successful completion of such programs with higher pay, official recognition, or other awards is beneficial.
Several digital transformation efforts fail because of the following:
Your development team can benefit from no-code development to do more work in less time, decreasing backlogs and boosting productivity. Using pre-built user interface elements and visual building blocks to create priority-specific applications by leveraging no-code platforms. The time and effort needed to grow and maintain an application across a whole organization or for millions of consumers is significantly reduced by no code.
According to Gartner, the demand for business-related applications is five times greater than the available IT capacity.
As a result, one of the biggest obstacles to digital transformation is the need for more qualified workers. Businesses may empower teams that can create high-quality digital solutions for everyday operations while complying with IT security rules and addressing cybersecurity concerns by transforming a sizable percentage of semi-technical employees into citizen developers.
Using a straightforward user interface, no-code development enables you to construct applications, websites, workflows, and automation recipes. Backend connections, which will allow customers to connect their digital solution to a number of data sources and create one unified web portal, are characteristic of some of the most well-designed low-code systems.
Therefore, citizen developers can help increase the availability of development resources while also expediting business value growth. The IT department will be equipped to handle the trickier digital difficulties when they create commercial apps.
In addition to giving people the resources, they need to excel in their current employment, create opportunities for them to communicate with other position holders. Allowing them to communicate with one another will help them solve similar issues and continue to share knowledge through working groups. Request that they provide an update on their progress and any problems to the committees or steering groups overseeing your digital transformation.
This project will bring together professionals that deal with similar types of data, such as risk, finance, or consumer data. Never undervalue the importance of learnings from various data sources. An Information Management Forum or Committee needs to be set up to oversee all information management job holders, activities, and initiatives.
The main objective is to create applications that are quick to develop, inexpensive to scale, and simple to scale. No-code development, which enables users to launch applications with just a few clicks, can help you increase the pace at which applications are deployed as an alternative to relying on DevOps or technical teams.
You may finish all stages of the application life cycle in one location, assuring security and compliance while also preserving version control and other capabilities, provided you utilize a platform that enables everything to be done in real-time.
The ability to swiftly update what has previously been developed is crucial for ensuring that the app continues to fulfill quality standards in a company’s software maintenance phase.
Financial and consumer data analysis is commonplace in the commercial world, occasionally happening daily. Every piece of information needs to be handled uniformly, with frequent evaluations. Ensuring you have accurate data at every stage of the process is the main objective. The caliber of your data and the insights you get from it directly affect your digital strategy’s direction.
Daily reviews of data quality reports are necessary to find gaps. To fill those gaps, involve your IM role-holders, and the reports should then be re-evaluated. Finding high-quality data and, by extension, high-quality insights is not a random process.
To guarantee that your employees prioritize their duties, include accountability in their performance contracts and assign the tasks the correct weight. From their desks, employees need help managing these responsibilities. You must consistently show your employees that you value their roles, responsibilities, and contributions if you want them to take your digital transformation journey seriously.
This enables you to acknowledge and reward your employees’ efforts and ensure that this information is included in their performance contracts.
You should select the ideal tools and platforms for your workforce by adhering to tried-and-true procedures. To choose the ideal no-code platform, for instance, you may first decide your focus goals. Having a list of focus goals is helpful because there is always a risk of going too far with no-code development.
Some of your main objectives could be:
The following guidance will help you achieve your goals for digital transformation, stay current, and be ready for the unknowns of the future.
Digital transformation is a critical process for companies to remain competitive & thrive in today’s fast-paced business environment. With the 10 key tips outlined in this article, your company can successfully navigate this complex process and emerge as a leader in your industry.
By embracing new technologies, focusing on customer needs, empowering employees, and embracing a culture of innovation, your company can transform into a dynamic and forward-thinking organization that is well-equipped to succeed in the digital age. With careful planning, strategic execution, and a commitment to continuous improvement, you can master digital transformation and achieve lasting success for your business. So what are you waiting for? It’s time to take the first initial step towards a brighter digital future for your company.
Quixy Achieves a Hatrick in Gartner Peer Insights VoC Report for LCAP