Privacy Policy

Introduction

This Quixy Privacy Policy (“Privacy Policy” or “Policy“) applies to all personally identifiable information (“Personal Data“) that we (defined below) collect and process. This Policy covers what we collect and how we use, disclose, transfer and store Personal Data as well as your rights to such Personal Data. We value your privacy and observe due care in processing and protecting Personal Data. We recommend you read this Policy carefully.

We process Personal Data through the Quixy websites and applications, including https://quixy.com/ and mobile applications (if any) and any other solutions owned or operated by us (“Quixy Sites“) or any related services (“Services“). By voluntarily availing/using the Quixy Sites or Services, and/or providing data or other information via the Quixy Sites or Services, you are indicating your consent to this Privacy Policy and agreement to be bound by its terms. This Privacy Policy applies only to the operation of Quixy Sites and Services that directly link to this Policy when you click on the “Privacy Policy” in the website footer. Please take note that the Quixy Sites and Services are not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

Details about Us

The Quixy Sites and Services are provided by VividMinds Technologies Pvt. Ltd., a company established under the laws of India along with its affiliated entities (collectively, “we”, “our” or “us”).

Information We Collect

For users of Quixy Sites and Services, we collect information from enquiry forms, contacts forms, and other tools, as applicable for servicing their requests and for the purpose of performing analytics. This includes, but is not limited to, first name, last name, address, email address, company name, number of employees, phone numbers and job title. If you are a visitor to a Quixy Site, we collect the information that you share in connection with your request for (i) help and support; (ii) additional information about Quixy Sites and Services; or (iii) accessing any resources such as newsletters, case studies or blogs.
We may collect specific information about how our customers use Quixy Sites and Services. This include situations such as how a customer uses a specific feature of a product and when a customer uses the product. The information is collected as data logs, images, or a logical sequence of images/videos to improve the product generally or to reply to an issue encountered by a user, when raised.
Our logging system automatically collects information such as the internet protocol (IP) address, browser type, browser language, referring URL, features accessed, errors generated, time zone, geo-location data, operating system information, and other such information that is transmitted in the header of the user’s HTTP request. This information is stored in log files. We use these log files to analyze trends, administer, and improve the application.

Legitimate Interest

Our legitimate interest to collect and process the Personal Data specified under sub-sections (i) and (iii) above is to service user requests, perform analytics, optimize the Quixy Sites and Services, improve user experience, enhance our customer support, and improve our internal process efficiency.

Our legitimate interest to collect and process the Personal Data specified under sub-section (ii) above is to improve and optimize the Quixy Sites and Services, increase user experience, enhance our customer support, and improve our internal process efficiency. These activities are necessary to fulfil our interest in creating a better platform and helping us create better technology and better communications.

Our legitimate interest to collect and process information made available through use of Cookies (defined below) is to optimize our product, increase user experience, enhance our customer support, improve our internal process efficiency and to present appropriate content to users through our marketing campaigns.

We use your Personal Data to send marketing communications about our products and services and offerings from our affiliates. We may send these communications via email, post or call. As for most companies, our ability to market our products and services is necessary for our commercial interests and may allow us to expand our customer base.

For any uses on the basis of legitimate interest, we conduct a legitimate interest assessment to ensure that such processing is not overridden by your rights or interests.

How we collect Personal Data

Following are the ways we collect your Personal Data :

We may collect various information, depending on the manner in which you contact us (e.g. if you send us an email, we will collect your email address; if you solicit for a job, we will collect your details as provided in your application) and the reason for contacting us. In any case, we will collect your contact details to be able to respond and further communicate with you. This is when you contact us with your questions, comments, ideas, complaints, or otherwise communicate with us.
When you subscribe to our newsletters and updates mailing list or access any of our resources (such as case studies, e-books or blogs), we will collect your first and last names and your email address.
When you submit a support ticket with us, we will collect your first and last names and your contact details so that we can respond to your support ticket.
When you visit the Quixy Sites, we may also collect certain data from your computer and internet connection, including the IP address of your computer, the date and time you accessed our websites, the internet address of websites from which you link to the Quixy Sites, the device you are using (such as a laptop, tablet or smartphone) and your movements and preferences on the Quixy Sites.
When you sign up to use the Services, we will collect certain usage statistics and analytics that consist of Personal Data (such as your name, company name, certification, activities etc.).
We may receive Personal Data from other sources such as marketing partners, social media platforms, talent acquisition partners, from your co-workers and friends, as well as from other third parties. We may also receive data from publicly available sources.
We may collect Personal Data about you offline, such as when you attend one of our events or visit our exhibition booths, or call our customer service representatives.
We may collect information from your visits to the Quixy Sites or your usage of the Quixy Sites and Services to help us improve and optimize the Quixy Sites and Services, understand the performance of our products and Services and provide a better experience, service and to make the Quixy Sites as user friendly and purposeful as possible. However, we keep the information anonymous. We may use this data to analyze trends and statistics, to help us provide better user experience and service and to further development our products and solutions and improve our services.

If you submit any Personal Data relating to other people to us in connection with our Services or talent acquisition, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

How we use the information we collect

We use Personal Data only when we’re allowed to by law and only for the purposes for which we collected it. Most commonly, the purposes are the performing of a contract with you or your employer, the consent you gave to us, when it is necessary for our legitimate interests (and your interests and rights don’t override ours), and when we need to comply with legal or regulatory obligations.

We may use Personal Data for the following purposes :

To login you to the Quixy Sites;
To manage our relationship with you, such as your registration as our customer;
To Provide you with the products and/or services you have requested;
To respond to your inquiries and fulfill your service requests;
To send administrative information to you, such as the Services and changes to our terms and conditions or policies;
To allow you to navigate through the Quixy Sites and perform all the functionalities of our products and/or services;
To send marketing communications that may be relevant to you;
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving and modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities;
To understand your use of our products and/or services; and
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and those of any of our affiliates; (f) to protect our rights, privacy, safety and property, and that of our affiliates, you and others; and (g) to allow us to pursue available remedies and limit the damages that we may sustain.

We may provide access to or share your information with certain selected third parties who perform services on our behalf. These third parties provide a variety of services to us, including without limitation billing, sales, marketing, provision of content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.

We may use Personal Data for other compatible purposes as above if we think we need to do so.

Our use of Cookies

We use Cookies on all our websites and software applications including Quixy Sites and Services. Cookies are small text files that your browser saves on your computer and mobile device, which allow an analysis of your usage (“Cookies“). Cookies contain information about your device and your connection to the Internet, such as IP address, operating system and browser used. We use our access to the information in the Cookies to optimize our offering, to present appropriate content to customers easily, and to improve our advertising and marketing. This is done as follows: Most of the Cookies we use are so-called Session Cookies, which are automatically deleted by your browser after the end of your visit to a Quixy Site. Session Cookies provide us with information about visitor behavior on a Quixy Site, which we analyze. With the knowledge gained, we will make our website more user-friendly, place important content on the most popular pages and develop our marketing strategies according to the interests of our target audience. Other Cookies are stored longer on your device and allow us to recognize you as a user of a Quixy Site. By using the “Incognito” or “Private” mode of your browser, or by means of adjusting the settings in your browser, you can prevent the installation of Cookies. As a resultant effect of non-use of Cookies, some of the facilitation of operating a Quixy Site will no longer work.

Transfer of Personal Data

We may transfer information that we collect about you, including Personal Data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use, please note that you are transferring information, including Personal Data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information and the use and disclosure of information about you, including Personal Data, as described in this Privacy Policy. If we transfer Personal Data within the company or to business partners located in a country with no sufficient level of data protection, we will ensure that adequate safeguards (including as per GDPR in case you are located in the European Union) are in place.

Links to Other Web Sites

The Quixy Sites may contain links to other websites not operated by us. We are not responsible for the privacy practices or the content of such websites. The links from the Quixy Sites to other websites do not imply that we endorse or have reviewed these third-party websites. We suggest contacting the operators of those websites directly for information on their privacy policies.

Security of Data

Personal Data related to you is treated as strictly confidential and we have taken appropriate technical and organizational security measures against loss and unlawful processing of such information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any reason to believe that your interaction with us is no longer secure (such as, if you feel that the security of any account you might have with us has been compromised), please notify us immediately about the problem by contacting us.

Retention and deletion of Personal Data

We only store your Personal Data for as long as it is necessary to achieve the purposes mentioned here or as per the storage periods required by law, whichever is longer. After discontinuation of the respective purpose or expiry of these deadlines, the corresponding data will be blocked or deleted in accordance with the statutory provisions.

Your Rights

You may access the Personal Data we hold about you at any time via your profile/account or by contacting us directly. We will be happy to correct, edit, limit, or delete your Personal Data at your request, provided that no statutory storage requirements are in conflict. You can also contact us to update or correct any inaccuracies in your Personal Data. If your Personal Data stored with us has been processed incorrectly, out-of-date, or unlawfully, you can restrict its processing by us. Finally, you may change or revoke your consent to the processing of your personal information at any time with future effect. In certain situations, when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data. You have the right to complain about the improper processing of your Personal Data (such as collection, storage, modification, transfer, deletion, etc.). You may contact us at [email protected] or at the address listed below anytime for any other queries/requests you may have about your Personal Data and our use of such Personal Data. Our legal basis for the disclosure, correction, deletion, limitation of processing and data transmission is the respective request of the data subject.

We will take reasonable steps to ensure the accuracy and completeness of the Personal Data that we hold. However, if a person believes that any Personal Data that we hold about him/her is inaccurate or out of date, they should contact us in writing at the following address:

VividMinds Technologies Pvt. Ltd.

3rd Floor, Myscape Weave,
Financial District, Nanakramguda,
Hyderabad, Telangana – 500032, India

Please note that we may need to retain certain information for record-keeping purposes. There may also be residual information that will remain within our databases and other records, which will not be removed.

Modification of this Privacy Policy

We may change our Services and the Quixy Sites from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice. We recommend that you review this Privacy Policy regularly, so that you remain informed of any changes. Your continued use of the Quixy Sites and Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Policy.