Digitally transformed businesses are anticipated to contribute $53.3 trillion to GDP, which is more than half of the Global GDP. However, only 53% of businesses have a digital transformation strategy that is applied across the board. The rest 47% of businesses are surrounded by the following pain points, which ultimately become a constraint in creating
This article was first posted on Customer Think. Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever. The challenges of IT Leadership to stand out from the crowd and ensure your customers not only choose
With the help of field service management solutions, modern companies can process job orders, dispatch technicians, collect payments, and so much more. To secure your seat on this fast-moving train, you have to have the right tools at your disposal to efficiently manage your complex set of daily processes – from managing incoming service orders
Nearly 20 million technicians work in field services worldwide, but only 48% use any software, and 45% say their current solutions are too slow. Is there a way to manage your field service agents in a way that increases productivity and sales for your business? Field service management software is the answer. Over the past
This article was first posted on Nasscom Community. Last year, the average number of SaaS apps used by any organization stood at 80. Organizations rely heavily on software solutions, which sometimes they make whole use of or only half-baked. Developers work tirelessly to create these digital solutions. They spend months writing code, testing, and then
This article was first posted on Nasscom Community. With AI and Algorithms in every aspect, the decisions made by machines are becoming increasingly intertwined with our daily lives. As we head towards technological advancements, it’s crucial to shine a light on the ethical challenges that accompany this digital evolution. Ethics is not just about rigid
Low-code development platforms are now essential in modern app development, overcoming initial skepticism among developers and development managers. The need for swift software delivery in a competitive landscape has led digital teams to embrace automation, including low-code tools. Business leaders are drawn to these tools for increased speed and agility, addressing challenges like the shortage
This article was first posted on Nasscom Community A 280-person group poll found that 1 in 5 goods do not satisfy the needs of the client, underscoring the significance of having a strong product manager. Building a product is not a one-time event but a continuous process that requires precision in resource expenditure. Similarly, a product team
This article was first posted on Nasscom Community. “Did you know that Customer Success in Digital Age can increase Customer Lifetime Value by 30% and reduce churn rates by 37%, enhancing revenue stability and cost efficiency? Albert Einstein once said, “Strive not to be a success but rather be of value.” While this statement fits
In today’s fast-paced work environment, managing documents and ensuring timely approvals can be challenging, especially in organizations that handle a large volume of files daily. A well-structured file management system is essential for maintaining order, ensuring accountability, and optimizing workflow processes. The File Management System we’re discussing here addresses these needs by enabling seamless handling