A business rules management system (BRMS) enables organizations to develop, manage, and implement scalable business rules.
With business rules management, organizations can achieve targets at scale without having to liaise with their relevant authorities constantly. By automating policy execution, business rules management makes it easier to apply policies when needed. According to a study, the Business Rules Management System market is supposed to grow at a CAGR of 11.8% from 2022 to 2025.
This article explores what business rules management and a BRMS (business rules management system) are, how they can help you get better results faster, and how they help you sync with your processes even further.
The business rules of an organization define and/or constrain its actions. An organization’s business rules specify its objectives and provide guidelines for how processes are to be carried out. Business rules are often undocumented and informal in many organizations. Employees in these organizations understand their job functions and do it according to their ingrained understanding.
Consider the case of a customer who wants to return a product. Here are some examples of business rules that determine how returns will be processed:
Scenario 1: Product Return Eligibility Based on Condition
In this scenario, the business rules are designed to handle returns based on the condition of the product being returned:
Scenario 2: Return Handling for Membership-based Customers
In this scenario, the business rules are customized for customers who are members of a loyalty program:
Scenario 3: Seasonal or Special Event Returns
In this scenario, the business rules are adjusted for returns during special events or holiday seasons:
Undocumented business rules create inefficiencies and inconsistencies. An organization’s business processes are formally defined through business rules management. Business rules management ensures that all members of an organization are aware of business objectives and processes. In this way, organizations can scale their operations while providing employees with high autonomy.
BRMSs are software solutions that define, deploy, execute, monitor, and manage business rules and decision logic. An organization’s business processes are automated with a BRMS. Business rules can be linked with technological solutions that perform the required functions through a BRMS, which can distinguish between relationships between business rules.
There are three main components of a BRMS:
Business rules must be expressed in a conditional programming language to be readable by automated applications. Logic qualifiers used in coding projects include “IF-THEN”, “IF-ELSE”, “ONLY IF”, “WHEN”, etc.
Business rules can be written in a conditional language using a BRMS’s low-code or no-code development environment. Consider again the customer refund request outlined above. Here is an example of how that rule might be expressed conditionally:
If the customer ordered a product less than 30 days ago, the product should be refunded. Alternatively, you can offer store credit.
Decision tables can also be used to express business rules in which more than one condition influences the appropriate action. Business users might prepare a decision table like this if item pricing also affects the return procedure:
|Item Price||Purchased||Purchased >30 Days Ago|
|Issue Full Refund||Issue Full Refund|
|>=$100||Issue Full Refund||Other Store Credit|
The BRMS’s central repository stores rule once they’ve been defined. Various applications can access, review, and edit rules in this system.
In an enterprise ecosystem, the rules engine allows other applications to access the rules repository and execute those rules at runtime. A request is sent to the BRMS with all the data that the rules engine needs to decide. Once the request has been checked against the relevant rules, the rules engine returns a decision. As a result of this decision, the application takes some specific action.
Business rule pseudo-code example:
Platinum club members
Apply a 20% discount
Get 5% off
Business decision-making can be automated with BRMSs across a wide range of industries and departments. The following are a few examples of BRMS use cases:
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An organization can benefit from a business rules management system in several ways. Among the key advantages are the following:
It is important to understand the differences between a BRMS and a business process management (BPM) system before understanding how they can be used together. BRMSs define, execute, and manage business rules. However, BPM systems help organizations increase efficiency and productivity by optimizing their business processes.
Tasks are performed according to clearly defined business rules. Business rules form the foundation of efficient processes when they are implemented and managed by a BRMS. Utilizing BPM, organizations can improve productivity, reduce costs, and improve compliance by optimizing processes.
The use of business rules management systems is widespread across industries. The following types of organizations can benefit from a BRMS:
Business Rules Management Systems aims to make it easier for non-technical users to define, maintain, and execute business rules.
Decisions can be made based on business rules or workflows can be guided by them. The process of documenting business rules can be complicated and costly due to the many competing standards used today. Business rule definition, business rule maintenance, and business rule analytics offer UI and UX practitioners opportunities.
As businesses continue to operate in a decentralized and globalized manner, and as business operations become increasingly complex due to the ever-increasing capabilities of technology, BRMS, along with UX/UI professionals who serve the market, will continue to provide decision-makers with an increasing and very broad range of value-added services.
A Business Rule Management System (BRMS) is a software tool that enables organizations to manage business rules effectively. Business rules are specific statements that define the policies, regulations, procedures, and constraints within an organization. BRMS provides a centralized approach to capture, store, organize, and deploy these rules across different systems and applications. It allows business users to easily define, update, and manage rules without the need for extensive programming knowledge.
One example of Business Rules can be “If a customer purchases five or more products, they are eligible for a 10% discount on their total order.” These rules can then be used to create personalized customer experience.
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