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Performance Appraisal
Quixy Editorial Team
January 25, 2025
Reading Time: 8 minutes

Do you know most traditional performance appraisal methods fail to inspire or engage employees? Many organizations struggle because legacy systems don’t align with their unique goals.

These challenges leave managers and employees dissatisfied. The solution? A tailored, customized application designed to align with the organization’s unique needs, ensuring meaningful outcomes and boosting engagement.

As per research, a company with well-structured performance management systems is more likely to achieve better results than its competitors. For instance, studies show a 24% boost in employee engagement when appraisal tools are customized to the organization’s requirements.

This blog introduces the Collaboration between KVG Bank (Karnataka Vikas Grameena Bank) and Quixy, which marks a transformative milestone in the bank’s operational efficiency, particularly in employee performance management.

71% of businesses are now digital;
financial institutions must evolve or risk falling behind.

KVG Bank partnered with Quixy Company to transform its traditional, manual performance appraisal system into a modern, software-based solution. 

Background of KVGB 

Karnataka Vikas Grameena Bank (KVGB) operates across several districts in Karnataka with an extensive branch network to drive financial inclusion and provide essential banking services to rural and semi-urban populations. It focuses on agricultural credit, rural development, microfinance, and the implementation of government schemes. However, relying on manual processes for Internal Operations presents significant challenges or Pain Points.

Also Read: Revolutionize Financial Process Automation with No-Code :The What, Why & How!

Time-Consuming Process

Manual documentation and evaluation required extensive paperwork, increasing the time appraisers and administrative staff spent.

Errors and Inconsistencies

Risk of errors in recording, calculating, and analyzing employee performance data and Inconsistencies in appraisal ratings due to subjective judgment. 

Also Read: 50+ Powerful Employee Productivity Statistics that will make you think.

Lack of Standardized Evaluation

Appraisals were often based on broad, non-standardized criteria, making comparing performances across employees and branches difficult. 

Delayed Feedback

Annual or semi-annual appraisals delayed feedback, reducing the chance for timely improvement in employee performance. 

Inadequate Data for Decision-Making

The manual system lacked the tools to generate comprehensive performance reports for identifying trends, strengths, and improvement areas. 

Administrative Burden

The high workload for HR and managers in collecting, organizing, and storing physical appraisal records was labor-intensive and prone to loss or damage. 

Confidentiality Concerns

Manual records were more vulnerable to breaches in confidentiality, leading to potential misuse or conflicts. 

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Benefits of Automation  

Increased Efficiency

Automation reduces paperwork and streamlines the appraisal process, saving time for employees and managers. 

Enhanced Accuracy

Automated calculations eliminate human errors in scoring and data handling. Performance data is securely stored, reducing risks of loss or misfiling.

Also Read: 8 Telltale Signs that your Data Management System is failing you

Compliance and Security

Performance data is securely stored and easily retrievable for audits or legal purposes. 

Better Reporting and Analytics

Automated systems can generate in-depth reports on individual performance, team dynamics, and organizational trends. 

Also Read: Crafting Compelling Document Reports with Quixy

Cost Savings

Automation reduces administrative costs by minimizing paperwork, reducing errors, and streamlining the overall process, saving the organization time and money in the long run.

Introduction to Performance Appraisal at KVGB

Performance Appraisal, or performance review or evaluation, is a systematic and structured process now used by KVGB to assess and evaluate their employees’ job performance. In KVGB, performance appraisal is primarily categorized into two parts: Objective Annexure and Subjective Annexure.

The Objective Annexure includes elements such as Appraisal Annual Marks, Appraisal Targets, and Appraisal Achievements, while the Subjective Annexure encompasses all nine annexures currently in use. The total maximum mark for the appraisal process is 100 marks, with 60 marks for the Objective Annexure and 40 marks for the Subjective Annexure.

Performance Appraisal Flowchart

Process of Performance Appraisal at KVGB:- 

Objective Annexure

In the KVGB, an Objective Annexure typically refers to a supplementary document within a report or document that outlines specific objectives or goals. These objectives are often related to a particular Branch of KVGB.

The Objective Annexure provides a clear and detailed description of the associated goals, targets, and intended outcomes. An Objective Annexure in the KVGB, or any context, serves as a clear and thorough document of Deposit, Advance, NPA, Financial Inclusion, Internal Control/ Inspection, and Digitalization/IT Initiative Areas. 

Also Read : Mastering Processes with Advanced Business Process Management Systems Technology

Appraisal Annual Marks

The Element in the menu “Appraisal Annual Marks” redirects to the first Element in the objective annexure, namely “Annual Marks.” The Global Button in the top corner allows users to add marks for a specific financial year.

The List Screen displays records in various states: Initiated, Approved, and Returned by higher authorities. Returned records can be modified and resubmitted, while Approved records can be edited and sent again.

Clicking the Global Button navigates to the Appraisal Annual Marks Application, where users can input marks for the financial year.

Add Targets

Appraisal Targets are the next Element after Appraisal Annual Marks in the Objective Annexure. Users can set targets for the financial year on this screen for specific parameters and sub-parameters. Like the Annual Marks screen, it displays records in various states: Initiated, Approved, and Returned by higher authorities. Returned records can be modified and resubmitted, while Approved records can be edited and sent back for approval. 

Clicking the Global Button navigates to the Appraisal Targets Application, where users can set targets for the financial year for particular parameters and sub-parameter names for all branches in KVGB. 

Performance

Appraisal Achievements

The next Element in the Objective Annexure is Appraisal Achievements. This screen allows users to add quarterly achievements for specific parameters and sub-parameters. Like the Annual Marks screen, it displays records in various states: Initiated, Approved, and Returned by higher authorities. Returned records can be modified and resubmitted, while Approved records can be edited and sent back for approval. 

Clicking the Global Button navigates users to the Appraisal Achievements Application, where users can add quarterly achievements for particular parameters and sub-parameter names for the branches in KVGB. 

Subjective Annexure

In the KVGB, a Subjective Annexure typically refers to a document within a report or document that outlines specific Personal Traits and Performance Appraisal objectives. These objectives are often related to a particular Branch of the KVGB. The Subjective Annexure provides a clear and detailed description of the key responsibility area. The main goal is to serve as a clear and detailed document of Personal Traits and Performance Appraisal. 

Alod Read: Efficient Task Management with Quixy

Annexure I

Personal traits are inherent characteristics, qualities, or attributes that define an individual’s unique nature, behavior, and personality. Personal traits serve several essential purposes in an individual’s life, shaping their behavior, interactions, and overall well-being. The main goal of Annexure I is for users to be able to configure their own details. This annexure is self-applied, carries a weightage of 20 marks, and can only be filled by officers. 

Clicking the Global Button navigates to the Annexure 1 Application, where users can provide their performance marks, ratings, and remarks. 

Annexure II to VI

Ongoing Performance Appraisal (Annexure II), also known as Continuous Performance Appraisal or Continuous Performance Management, is a new approach to assessing and managing an employee’s job performance that emphasizes frequent and regular feedback and evaluation throughout the year. The main purpose of Ongoing Performance Appraisal is Continuous Improvement, Real-Time Feedback, and Alignment with KRA. The reporting authority applies it to their staff. This is Applicable for 20 marks. 

Clicking the Global Button directs users to the Annexure 2 to 6 Application, where they can input performance marks, ratings, and remarks for their employees.

Annexure VII

An “Overall Assessment of Performance” is a comprehensive evaluation and judgment of an employee’s performance that considers all relevant factors, criteria, and aspects of their work, actions, or accomplishments. This annexure is used to assess objective and subjective annexures, with a total weightage of 100 marks. It is submitted by the respective reporting authority for their staff officers. 

Clicking the global Button redirects users to the Annexure 7 application, where they can view the overall assessment of a particular employee. After reviewing the details, users can assign marks and add remarks if necessary. 

Annexure VIII

The reporting authority uses this annexure for their clerical staff. Ongoing Performance Appraisal serves several important purposes within KVGB, offering numerous benefits to both employees and employers. The main purpose of Ongoing Performance Appraisal is Continuous Improvement, Real-Time Feedback, and Alignment with KRA. 

Clicking the global Button redirects to the Annexure 8 application, where the reporting authority reviews and assigns marks to clerical staff employees.      

Annexure IX

The reporting authority submits his annexure if the officer fails to submit Annexure 1 within the due date. 

Global Button redirects to the Annexure 9 Application with the details in the screenshot below. 

Do you want to know more about customized Performance application ? Are you someone who is looking for a solution that is built as per your organization’s needs?

Then schedule a demo today with our experts and see how you can create customized solutions to analyze the Performance of employees. Take your first step with Quixy toward automation to drive your organization with effective results.

Frequently Asked Questions ( FAQ’s )

Q. Can appraisal software work with existing HR tools?

Ans. Yes, modern appraisal software is designed to integrate seamlessly with existing HR tools, like payroll and attendance systems. This ensures data synchronization, streamlining HR workflows without disrupting existing processes.

Q. What key metrics should an automated appraisal system monitor?

Ans. An automated appraisal system should track metrics like goal achievement, peer feedback, productivity, skill development, and alignment with organizational values. These provide a holistic view of employee performance.

Q. How can we set up an automated performance management system?

Ans. Start by defining clear objectives, selecting a suitable software, and configuring workflows to match your performance appraisal needs. Train your team and ensure continuous feedback loops for optimal results.

Q. What analytics features do automated performance appraisal tools offer?

Ans. These tools typically offer dashboards, trend analysis, comparative performance reports, and predictive insights. Such features empower HR to make data-driven decisions and identify growth opportunities.

Q. What are the important aspects of designing a custom performance appraisal system?

Ans. Key aspects include understanding organizational goals, defining performance criteria, ensuring fairness, and incorporating both qualitative and quantitative feedback. A user-friendly design also fosters better adoption.

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