This article was first posted on Nasscom Community. “Did you know that Customer Success in Digital Age can increase Customer Lifetime Value by 30% and reduce churn rates by 37%, enhancing revenue stability and cost efficiency? Albert Einstein once said, “Strive not to be a success but rather be of value.” While this statement fits
This article was first published in Customer Think. Software is the lifeblood of modern business & the ability to rapidly create, deploy, and manage software applications is critical for business success. The Forrester report on Modern Application Development (MAD) services highlights the transformative potential of MAD combined with agile methodologies. This powerful duo turbocharges collaboration, delights
Did you know that 70% of projects fail to deliver the initial promise made to the stakeholders? 37% of the time, the reason is a lack of a clear goal. Other times, it can be anything from budget constraints and lack of resources to poor task management and inefficient monitoring. Whether you are a seasoned
An effective project manager (PM) is the foundation of every successful project. Despite the misconception that project managers are simply responsible for reminding everyone of deadlines and scheduling status meetings, this is not the case. To perform these tasks effectively, they need to deeply understand the five phases of project management life cycle, which can
Project management isn’t an exclusive domain of certified project managers; it’s a must-have skill for professionals in every field. Effective project management is key to your success, whether you’re an IT manager spearheading a software rollout or a marketing manager launching a new campaign. It’s about harnessing the right strategies to bring your projects across
You could be wrong if you think that every work is a project. While all the projects are work, not all work is a project. So, if you want to manage projects, you need to get the basics right. And that includes understanding what a project is and what it includes. We have defined what
The financial management system is one area where every industry struggles to define its financial strategy. Having ineffective financial processes and improper practice of monetary management will lead to debt and bankruptcy. The Financial management process encompasses diversified activities, such as financial stability, sustainability, and growth. In this blog, you will explore the core concepts
Tasks such as getting approvals, onboarding new employees, and documentation of business processes can seem mundane. Doing them occasionally may not be a problem, but the trouble begins when they become regular. These everyday tasks can take up most of your time and energy. Fortunately, you can save 30% of your time by automating such
It does not make sense for you to keep doing mundane tasks when automation is on the rise and can potentially reduce your workload. Whether it’s sending out meeting reminders or obtaining documents, all such administrative tasks can be automated with the help of a business process management solution. Now there are multiple BPM tools
Ever wondered how companies manage to do things faster, better, and with fewer errors? That’s where Business Process Automation steps in – it’s like a superhero that streamlines mundane tasks, giving businesses more time to focus on what truly matters. What is Business Process Automation? So, picture this: BPA is about automating repetitive jobs and