Nearly 20 million technicians work in field services worldwide, but only 48% use any software, and 45% say their current solutions are too slow. Is there a way to manage your field service agents in a way that increases productivity and sales for your business? Field service management software is the answer. Over the past
With the help of field service management solutions, modern companies can process job orders, dispatch technicians, collect payments, and so much more. To secure your seat on this fast-moving train, you have to have the right tools at your disposal to efficiently manage your complex set of daily processes – from managing incoming service orders
According to Fortune Business Insights, the Field Service Management(FSM) market will grow to 8.06 million in 2028 compared to USD 3.24 million in 2021 at a CAGR of 13.9% in 2021-2028. Aren’t these figures intriguing? Before we move on to more such field service market statistics and predictions, let’s take a brief on Field service
Field service managers know the struggle of scheduling tasks for their field teams, communicating with them in real-time, and meeting customer expectations. Add to it the challenge of ensuring that the field service software they rely on meets their specific requirements: project management, customer relationship management, or access to mobile applications. We will explore the
Any business faces logistics challenges, but field service companies face even greater ones. Even the best-planned operations can fail due to changing circumstances and problems in the field. The process is further complicated by the need for consistent management. In today’s market, paper-based business operations are no longer viable. If you want to meet the
A break-fix model has traditionally been employed by field service management organizations to handle device issues that are reported by customers. Due to rising labor and operations costs, this operating model has become antiquated. In addition, it is not meeting the growing expectations of customers As cutting-edge technology continues to enter the field service industry,