This article was first posted on Customer Think. Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever. The challenges of IT Leadership to stand out from the crowd and ensure your customers not only choose
Nearly 20 million technicians work in field services worldwide, but only 48% use any software, and 45% say their current solutions are too slow. Is there a way to manage your field service agents in a way that increases productivity and sales for your business? Field service management software is the answer. Over the past
Efficient inventory management is the backbone of any successful business. Whether you’re in manufacturing, logistics, or e-commerce, the way you handle your inventory directly impacts your bottom line. Imagine having a system that not only tracks every item in your warehouse but also forecasts demand, alerts you before stock runs low, and integrates seamlessly with
This article was first posted on Nasscom Community. Last year, the average number of SaaS apps used by any organization stood at 80. Organizations rely heavily on software solutions, which sometimes they make whole use of or only half-baked. Developers work tirelessly to create these digital solutions. They spend months writing code, testing, and then
This article was first posted on Nasscom Community. With AI and Algorithms in every aspect, the decisions made by machines are becoming increasingly intertwined with our daily lives. As we head towards technological advancements, it’s crucial to shine a light on the ethical challenges that accompany this digital evolution. Ethics is not just about rigid
This article was first posted on Nasscom Community. “Did you know that Customer Success in Digital Age can increase Customer Lifetime Value by 30% and reduce churn rates by 37%, enhancing revenue stability and cost efficiency? Albert Einstein once said, “Strive not to be a success but rather be of value.” While this statement fits
In today’s fast-paced work environment, managing documents and ensuring timely approvals can be challenging, especially in organizations that handle a large volume of files daily. A well-structured file management system is essential for maintaining order, ensuring accountability, and optimizing workflow processes. The File Management System we’re discussing here addresses these needs by enabling seamless handling
Do you know poor resource management software can lead to a 30 % resource loss? Every business, whether government agencies or nonprofit organizations, requires resource management software. This helps in the smooth execution of projects and enhances operations to achieve specific goals. In today’s business world, every resource gets counted. So, businesses are looking for a
This article was first published in Customer Think. Software is the lifeblood of modern business & the ability to rapidly create, deploy, and manage software applications is critical for business success. The Forrester report on Modern Application Development (MAD) services highlights the transformative potential of MAD combined with agile methodologies. This powerful duo turbocharges collaboration, delights
Project management has continued to evolve rapidly over the years. As we approach 2025, it’s essential to keep an eye on the latest project management statistics that will shape how projects are managed in the future. With the growth of technology, new demand for skilled professionals, and constant development of project management methodologies, analyzing key