Master Advanced Email Configuration: Set Up Multiple ‘From’ Addresses with Ease

Quixy Editorial Team

December 23, 2024

Managing email notifications effectively can be challenging, particularly when relying on a single, organization-wide email address. This often results in limited customization options, leading to potential confusion and reduced effectiveness of your communications across different teams and recipients. 

With Quixy’s latest feature, you can now customize email notifications more efficiently. This Advanced Email Configuration allows you to configure the “From Email” settings for notifications, significantly enhancing email management. You no longer have to stick to a single, default organization-wide email address. Instead, you can override the default settings and choose different email addresses tailored to your specific needs, providing greater flexibility and personalization. This advancement ensures that your email notifications are as clear and impactful as possible, regardless of the complexity of your team’s structure or the variety of platforms in use. 

Explore how this feature streamlines your notification process and enhances your communication strategy with Quixy’s advanced email configuration options. 

Advanced Email Configuration: Your approach to success 

Quixy’s new feature empowers admins to configure email authentication: DKIM & SPF with their own SMTP settings and designate one as the custom default. This setup ensures that the selected default email address is used for standard notifications across the organization. 

In addition, admins can override this custom default setting at the app level. This flexibility allows for selecting specific email addresses for different types of notifications or applications, enhancing the customization and effectiveness of communication. 

Also Read: Email is making us miserable — Here’s what to do about it!

Step-by-Step Guide to Configuring ‘From Email’ in Notifications

Set Up Email Configurations 

Navigate to Organization Preferences and enable the custom email settings. Add and configure your desired email addresses, specifying SMTP configuration details and testing each configuration. System will set the first email configuration created as the default for all the custom notifications. Likewise, you can configure multiple email ID’s. 

Choose from the Custom Notifications 

In App Notifications, select the preferred email from your list of configurations to override the default for specific notifications. This ensures each message is sent from the chosen email address as needed. 

Also Read: Quixy’s Custom Notifications to Fast-track Your Workflows

Advantages it brings to Email Notifications  

Flexibility in Notifications

This new feature adds flexibility, allowing organizations to customize email settings for different requirements or teams.

Enhanced Data Security

By utilizing multiple email configurations, admins can ensure that sensitive notifications are sent from secure and trusted email servers.

Effortless Customization 

Switching between different “From Emails” requires only a few clicks, making it easy to adapt as business needs change. 

Also Read: Multi-factor Authentication (MFA) in action at Quixy

Industry-specific use cases   

Healthcare 

A hospital can configure separate email addresses for various departments like billing, appointments, and lab reports. Notifications for bill payments could be sent from a specific finance email, while appointment confirmations come from a scheduling email, ensuring clarity for patients. 

Retail

Retail chain might want order confirmations to be sent from the main customer support email, but shipping updates from the logistics team’s email. This ensures that the right teams manage different parts of the customer journey.

Manufacturing

In a large manufacturing company, notifications about safety updates and compliance might need to come from a dedicated compliance email, while inventory updates could be sent from the warehouse email system. This creates better communication workflows internally.

Education

University can configure distinct email addresses for sending out academic results, event invitations, and fee reminders, ensuring that students know exactly which department or team is communicating with them.

Also Read: Quixy Release 4.4 (August 2024) Platform Updates

Beyond Emails: Enhancing Team with Quixy Features

Alongside the advanced email management and routing rules, Quixy provides various features that significantly improve team collaboration and communication. These tools enable teams to work together seamlessly, ensuring effective and efficient communication beyond email.

Real-Time Notifications

Keep all teams informed with instant app notifications and alerts on project progress, task completions, and important deadlines, improving team response time and collaboration.

Customizable Workflows

Tailor workflows to match each team’s unique processes. Automatic triggers and approvals streamline communication between departments, avoiding delays and miscommunication.

Collaborative Workspaces

Share documents, leave feedback, and communicate within a centralized platform. This fosters cross-team collaboration without silos and ensures everyone is on the same page

Role-Based Access Control (RBAC)

Share critical information securely with the right people. RBAC ensures that only authorized team members can access specific data, maintaining clarity and trust.

Automated Task Assignment

Automatically assign tasks based on pre-set conditions, reducing manual handoffs and improving inter-team alignment. Switching between different “From Emails” requires only a few clicks, making it easy to adapt as business needs change. 

Organizations can also combine email configuration capabilities with these features. This can streamline communication across departments, ensuring effective teamwork & lead to better alignment among teams.

Conclusion  

Quixy ‘From Email’ configuration feature brings a much-needed layer of customization to app notifications. With this capability, Citizen Developers can tailor their email settings to align with specific departmental, project-based, or campaign-related requirements, ensuring clarity, security, and efficiency in communication. To know more about advanced email configuration, read our blog on “Configuring Emails in App Notifications in Quixy “. You can also schedule a demo call to talk to our experts. Find your way to integrate personal email setup for Emails & SMS in your business.

Frequently Asked Question