Citizen Development
Quixy Editorial Team
August 10, 2023
Reading Time: 2 minutes

This article was first published on PMI.

In today’s digitally-driven world, organizations are discovering the power of empowering their employees to become citizen developers. These individuals, armed with no-code or low-code platforms, are revolutionizing application development within their organizations. But where does one begin on this transformative journey? The answer lies in starting small. In this article, we explore the importance of taking incremental steps, the benefits it brings, and how starting small with Citizen Development initiatives sets the stage for long-term success.

So, let’s dive in and uncover the reasons why starting small is the key to unlocking the full potential of Citizen Development. Also, you can be a trailblazer in citizen-led innovation. Dive into the assessment guide today and lead the way!

Learning and Skill Development

Starting small allows citizen developers to gain hands-on experience and develop their skills gradually. It gives them the opportunity to learn the basics of application development, understand best practices, and become familiar with the tools and technologies involved. Starting small also reduces the risk of overwhelming citizen developers with complex projects and increases their confidence in their abilities.

Proof of Concept

Beginning with small initiatives allows organizations to test the feasibility and effectiveness of Citizen Development within their specific context. It provides an opportunity to showcase the value and benefits of citizen-developed applications, such as increased productivity, process improvements, and cost savings. A successful proof of concept can help gain support and build momentum for broader Citizen Development initiatives.

Also Read: The Rise of the Citizen Developer and why should every business care?

Managing Risks

By starting small, organizations can mitigate risks associated with citizen-developed applications. It allows for controlled experimentation and validation of ideas without the potential for major disruptions or negative impacts on critical systems or processes. Starting small also helps identify and address any security, compliance, or data privacy concerns before scaling up.

Resource Allocation

Citizen Development initiatives often rely on employees who have other primary responsibilities within the organization. Starting with small projects ensures that the workload is manageable and doesn’t overly burden employees or detract from their core duties. It allows for a gradual allocation of resources and avoids potential conflicts between ongoing work and Citizen Development activities.


Scalability and Sustainability

Starting small provides an opportunity to refine processes, establish governance frameworks, and develop support mechanisms for Citizen Development. It allows organizations to assess and address scalability challenges, such as training needs, resource availability, and infrastructure requirements, in a controlled manner. By starting small, organizations can establish a solid foundation and build a sustainable Citizen Development program over time.

User Feedback and Iterative Improvements: By starting with small initiatives, organizations can gather user feedback early in the process and incorporate it into subsequent iterations. This iterative approach ensures that citizen-developed applications align closely with user needs and expectations, leading to higher adoption rates and increased user satisfaction.

Also Read: 7 Steps to Become a Citizen Developer

Change Management and Cultural Shift

Citizen Development often involves a cultural shift within an organization, encouraging employees to take on a more active role in application development. Starting small allows for a gradual change management process, giving employees time to adapt to new roles and responsibilities. It also enables organizations to address any resistance or challenges that may arise during the transition.


Starting small with Citizen Development initiatives allows organizations to gain valuable insights, build capabilities, and demonstrate the value of citizen-developed applications in a controlled and manageable manner. It sets the stage for successful scaling and long-term integration of Citizen Development within the organization.

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