Leadership 2.0: How Automation Is Reshaping The Role Of Executives
Reading Time: 4 minutesThis article was first posted on eLearning Industry. Leadership 2.0 explores the transformative impact of automation on executive roles, highlighting how leaders must adapt to leverage technology for strategic decision-making. Role of Executives Adapting To New Leadership 2.0 In business history, leadership has always been associated with the human touch. Leaders were expected to inspire,
Enhancing Customer Support with ChatGPT: A Game-Changer
Reading Time: 8 minutesThis article was first posted on Customer Think. Due to tech advancements, the consumer journey has changed a lot. The customers are already expecting too much because, through the internet, they want a personalised touch to their experience. 52% expect to use ChatGPT to answer customer questions, and 43% to outreach potential customers. In order to keep
What is Business Process Optimization? 5 Proven Techniques & Insights
Reading Time: 7 minutesBusiness Process Optimization (BPO) is a strategic approach to improving an organization’s operations’ efficiency, effectiveness, and overall performance. BPO involves identifying areas where processes can be streamlined, simplified, or automated to achieve desired outcomes. In this new-age competitive business playground, if an organization wants to stay relevant, reduce costs, and enhance customer satisfaction. About 70%
Top No-Code Communities to Unlock in 2025
Reading Time: 6 minutesNo-code development is no longer far-fetched. It’s the present and everywhere- buzzing and growing with its unbeatable features. No-code apps are booming and have transformed the industry with their ability to solve software hassles within minutes without any coding knowledge! No-code’s simplicity in mechanics such as drag-and-drop and choosing from the given options to build
How to Create An Agile Workflow?
Reading Time: 12 minutesDid you know that only 9% of Agile projects fail? This figure can’t be wrong as Agile workflow require continuous testing and stakeholder feedback management, making the Agile approach crucial for project professionals handling complex and uncertain workflows. Yet, project managers refrain from utilizing Agile workflows due to unfamiliarity and lack of understanding. To bridge this gap,
Tips to Overcome IT Leadership Challenges
Reading Time: 4 minutesThis article was first posted on Customer Think. Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever. The challenges of IT Leadership to stand out from the crowd and ensure your customers not only choose
Sandboxing: Building a Safer & Bright Digital Future for All
Reading Time: 4 minutesThis article was first posted on Nasscom Community. Last year, the average number of SaaS apps used by any organization stood at 80. Organizations rely heavily on software solutions, which sometimes they make whole use of or only half-baked. Developers work tirelessly to create these digital solutions. They spend months writing code, testing, and then
Ethical Challenges in AI Decision-Making: Navigating Moral Dilemmas
Reading Time: 3 minutesThis article was first posted on Nasscom Community. With AI and Algorithms in every aspect, the decisions made by machines are becoming increasingly intertwined with our daily lives. As we head towards technological advancements, it’s crucial to shine a light on the ethical challenges that accompany this digital evolution. Ethics is not just about rigid
How to craft a high-performance product team with proven strategies
Reading Time: 3 minutesThis article was first posted on Nasscom Community A 280-person group poll found that 1 in 5 goods do not satisfy the needs of the client, underscoring the significance of having a strong product manager. Building a product is not a one-time event but a continuous process that requires precision in resource expenditure. Similarly, a product team
Redefining Customer Success in Digital Age with No-Code Low-Code
Reading Time: 3 minutesThis article was first posted on Nasscom Community. “Did you know that Customer Success in Digital Age can increase Customer Lifetime Value by 30% and reduce churn rates by 37%, enhancing revenue stability and cost efficiency? Albert Einstein once said, “Strive not to be a success but rather be of value.” While this statement fits
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