Leadership 2.0: How Automation Is Reshaping The Role Of Executives
Reading Time: 4 minutesThis article was first posted on eLearning Industry. Leadership 2.0 explores the transformative impact of automation on executive roles, highlighting how leaders must adapt to leverage technology for strategic decision-making. Role of Executives Adapting To New Leadership 2.0 In business history, leadership has always been associated with the human touch. Leaders were expected to inspire,
Enhancing Customer Support with ChatGPT: A Game-Changer
Reading Time: 8 minutesThis article was first posted on Customer Think. Due to tech advancements, the consumer journey has changed a lot. The customers are already expecting too much because, through the internet, they want a personalised touch to their experience. 52% expect to use ChatGPT to answer customer questions, and 43% to outreach potential customers. In order to keep
What is Business Process Optimization? 5 Proven Techniques & Insights
Reading Time: 7 minutesBusiness Process Optimization (BPO) is a strategic approach to improving an organization’s operations’ efficiency, effectiveness, and overall performance. BPO involves identifying areas where processes can be streamlined, simplified, or automated to achieve desired outcomes. In this new-age competitive business playground, if an organization wants to stay relevant, reduce costs, and enhance customer satisfaction. About 70%
10 Key Business Processes you can Accelerate with Document Generation Software
Reading Time: 9 minutesHow does the hiring team in your organization prepare offer letters? How about appointment letters, invoices, and contracts? If the answer to any of these questions is “manually”, then you are already aware of the time and errors these manual processes introduce to the system. Documents are extensively used for critical processes in any business,
Top 10 Mobile App Development Tools to Ignite a Transformative Future
Reading Time: 7 minutesDo you know? Over 6.3 billion people worldwide use smartphones; shockingly, 88% of their mobile time is spent on mobile applications. This statistic alone might make you wonder. Then what do developers think about this? Business owners are eagerly lining their doors for the best mobile application developers. Do you find this intriguing, as some
Top No-Code Low-Code Industry Analysts and Influencers
Reading Time: 10 minutesNo-Code and Low-Code platforms are relatively new to the market, but everyone in the industry is talking about them. Every business leader is trying to figure out how they can leverage these in their digital transformation journeys. So, it’s no surprise that search engines are swamped with questions and answers on these topics. But more
How to Create An Agile Workflow?
Reading Time: 12 minutesDid you know that only 9% of Agile projects fail? This figure can’t be wrong as Agile workflow require continuous testing and stakeholder feedback management, making the Agile approach crucial for project professionals handling complex and uncertain workflows. Yet, project managers refrain from utilizing Agile workflows due to unfamiliarity and lack of understanding. To bridge this gap,
IT Leadership Challenges : Navigating through Confidence
Reading Time: 3 minutesThis article was first posted on Customer Think. The journey of transformation is not just on the path of implementing the latest tools. From evolving technologies to dynamic organizational needs, IT leaders must navigate a complex landscape to ensure seamless operations , innovation and IT Leadership skills. Leaders must steer through a dynamic landscape where
Tips to Overcome IT Leadership Challenges
Reading Time: 4 minutesThis article was first posted on Customer Think. Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever. The challenges of IT Leadership to stand out from the crowd and ensure your customers not only choose
70+ Vital Field Service Industry Statistics and Market Size to help you navigate in 2025 & beyond.
Reading Time: 7 minutesAccording to Fortune Business Insights, the Field Service Management(FSM) market will grow to 8.06 million in 2028 compared to USD 3.24 million in 2021 at a CAGR of 13.9% in 2021-2028. Aren’t these figures intriguing? Before we move on to more such field service market statistics and predictions, let’s take a brief on Field service
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