AI and Automation: Challenges and Solutions
Reading Time: 10 minutesOne important trend of our day is the fact that AI and automation are incorporated into the workforce, altering both the nature of work and the skills, structures, and dynamics that uphold it. We are moving further into the technology revolution. Hence, understanding its full implications is becoming increasingly important. Besides the ethics issues they
Enhancing Customer Support with ChatGPT: A Game-Changer
Reading Time: 8 minutesThis article was first posted on Customer Think. Due to tech advancements, the consumer journey has changed a lot. The customers are already expecting too much because, through the internet, they want a personalised touch to their experience. 52% expect to use ChatGPT to answer customer questions, and 43% to outreach potential customers. In order to keep
What is Business Process Optimization? 5 Proven Techniques & Insights
Reading Time: 7 minutesBusiness Process Optimization (BPO) is a strategic approach to improving an organization’s operations’ efficiency, effectiveness, and overall performance. BPO involves identifying areas where processes can be streamlined, simplified, or automated to achieve desired outcomes. In this new-age competitive business playground, if an organization wants to stay relevant, reduce costs, and enhance customer satisfaction. About 70%
Top 10 Mobile App Development Tools to Ignite a Transformative Future
Reading Time: 7 minutesDo you know? Over 6.3 billion people worldwide use smartphones; shockingly, 88% of their mobile time is spent on mobile applications. This statistic alone might make you wonder. Then what do developers think about this? Business owners are eagerly lining their doors for the best mobile application developers. Do you find this intriguing, as some
Top No-Code Low-Code Industry Analysts and Influencers
Reading Time: 10 minutesNo-Code and Low-Code platforms are relatively new to the market, but everyone in the industry is talking about them. Every business leader is trying to figure out how they can leverage these in their digital transformation journeys. So, it’s no surprise that search engines are swamped with questions and answers on these topics. But more
Top No-Code Communities to Unlock in 2025
Reading Time: 6 minutesNo-code development is no longer far-fetched. It’s the present and everywhere- buzzing and growing with its unbeatable features. No-code apps are booming and have transformed the industry with their ability to solve software hassles within minutes without any coding knowledge! No-code’s simplicity in mechanics such as drag-and-drop and choosing from the given options to build
How to Create An Agile Workflow?
Reading Time: 12 minutesDid you know that only 9% of Agile projects fail? This figure can’t be wrong as Agile workflow require continuous testing and stakeholder feedback management, making the Agile approach crucial for project professionals handling complex and uncertain workflows. Yet, project managers refrain from utilizing Agile workflows due to unfamiliarity and lack of understanding. To bridge this gap,
IT Leadership Challenges : Navigating through Confidence
Reading Time: 3 minutesThis article was first posted on Customer Think. The journey of transformation is not just on the path of implementing the latest tools. From evolving technologies to dynamic organizational needs, IT leaders must navigate a complex landscape to ensure seamless operations , innovation and IT Leadership skills. Leaders must steer through a dynamic landscape where
Tips to Overcome IT Leadership Challenges
Reading Time: 4 minutesThis article was first posted on Customer Think. Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever. The challenges of IT Leadership to stand out from the crowd and ensure your customers not only choose
Why Choose Quixy as Your Field Service Management Software?
Reading Time: 10 minutesField service managers know the struggle of scheduling tasks for their field teams, communicating with them in real-time, and meeting customer expectations. Add to it the challenge of ensuring that the field service software they rely on meets their specific requirements: project management, customer relationship management, or access to mobile applications. We will explore the
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