The past few years have seen the rise of remote working and disrupted industries across. But, the Banking Financial Services and Insurance BFSI sector has taken a massive hit because of the pandemic. Moreover, customer expectations keep rising, and new technologies and heavy regulations are the tips of the iceberg for banks and insurance companies
Digitization, digitalization, and digital transformation are all terms that have been very prominent since the late 2000s. They have been used interchangeably, often for the wrong reasons, and potentially not given the importance they deserve. Have you ever gotten in a conversation where someone is talking about putting their business through the process of digitization?