Enhancing Customer Support with ChatGPT: A Game-Changer
Reading Time: 8 minutesThis article was first posted on Customer Think. Due to tech advancements, the consumer journey has changed a lot. The customers are already expecting too much because, through the internet, they want a personalised touch to their experience. 52% expect to use ChatGPT to answer customer questions, and 43% to outreach potential customers. In order to keep
Unlock the Secrets for Revamping Your Customer Success Strategy!
Reading Time: 3 minutesThis article was first posted on Customer Think Today, one truth stands tall: customer success is paramount. It’s not just about making a sale; it’s about fostering lasting relationships and ensuring that customers achieve their desired outcomes. However, even the most well-intentioned businesses can find themselves facing challenges in their customer success strategy. Whether it’s
Why User-Centric Design is A Key to Successful Products
Reading Time: 3 minutesThis article was first posted on Nasscom Community In product development, every feature and development can make or break the product. The guiding star of the development is deeply rooted in understanding and empathizing with the end-users: User-Centric Design. This approach transcends into the aesthetics of the product itself, diving into the intricacies of user
Customer First | Quixy Support Channels for Fastrack Customer Success
Reading Time: 3 minutesNo-code, a simpler way to develop apps, is quickly making its way to stir up a movement. Technology can hinder creativity, and no-code app development is here to unfasten that obstacle and make room for ideas and innovation. No-code development enables business users to build applications without writing any code. With Quixy’s advanced platform capabilities,
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