Process Mining 101: Unveiling the Dynamic Secrets of Your Business Workflows
Reading Time: 8 minutesIf there are two phrases we are hearing much too often today, they are “digital transformation” and “automation.” Of course, this drastic change was overdue, but the pandemic catapulted it, eliminating any and all excuses for procrastination. If a business has to survive this uncertainty, it has to make digital transformation its key focus, the
Enhancing Customer Support with ChatGPT: A Game-Changer
Reading Time: 8 minutesThis article was first posted on Customer Think. Due to tech advancements, the consumer journey has changed a lot. The customers are already expecting too much because, through the internet, they want a personalised touch to their experience. 52% expect to use ChatGPT to answer customer questions, and 43% to outreach potential customers. In order to keep
Unlock the Secrets for Revamping Your Customer Success Strategy!
Reading Time: 3 minutesThis article was first posted on Customer Think Today, one truth stands tall: customer success is paramount. It’s not just about making a sale; it’s about fostering lasting relationships and ensuring that customers achieve their desired outcomes. However, even the most well-intentioned businesses can find themselves facing challenges in their customer success strategy. Whether it’s
What is Business Process Optimization? 5 Proven Techniques & Insights
Reading Time: 7 minutesBusiness Process Optimization (BPO) is a strategic approach to improving an organization’s operations’ efficiency, effectiveness, and overall performance. BPO involves identifying areas where processes can be streamlined, simplified, or automated to achieve desired outcomes. In this new-age competitive business playground, if an organization wants to stay relevant, reduce costs, and enhance customer satisfaction. About 70%
Top 10 Mobile App Development Tools to Ignite a Transformative Future
Reading Time: 7 minutesDo you know? Over 6.3 billion people worldwide use smartphones; shockingly, 88% of their mobile time is spent on mobile applications. This statistic alone might make you wonder. Then what do developers think about this? Business owners are eagerly lining their doors for the best mobile application developers. Do you find this intriguing, as some
What is Collaboration Software? 6 Critical Factors For Selecting the Right Software
Reading Time: 8 minutesIn today’s whirlwind, teamwork and collaboration are the only paths for growth. Whether you are a bustling startup or a global corporation, teams struggle to keep everyone on the same page. However, using email chains and scattered documents for collaboration can’t be considered a game of collaboration. In this article, let’s discover how powerful it is
12 Game-Changing Logistics Software Solutions to Supercharge Your Supply Chain
Reading Time: 7 minutesAgree it or not, the world of logistic service is complex. Firms related to logistic management work extremely hard to enhance inventory management, optimize transportation and to perform effective delivery systems. After all this, there could always be a troublesome situation that impacts the supply chain system. But it is horrifying when I realize this
How to craft a high-performance product team with proven strategies
Reading Time: 3 minutesThis article was first posted on Nasscom Community A 280-person group poll found that 1 in 5 goods do not satisfy the needs of the client, underscoring the significance of having a strong product manager. Building a product is not a one-time event but a continuous process that requires precision in resource expenditure. Similarly, a product team
Why User-Centric Design is A Key to Successful Products
Reading Time: 3 minutesThis article was first posted on Nasscom Community In product development, every feature and development can make or break the product. The guiding star of the development is deeply rooted in understanding and empathizing with the end-users: User-Centric Design. This approach transcends into the aesthetics of the product itself, diving into the intricacies of user
How Financial Management Systems Save You Time & Money
Reading Time: 10 minutesThe financial management system is one area where every industry struggles to define its financial strategy. Having ineffective financial processes and improper practice of monetary management will lead to debt and bankruptcy. The Financial management process encompasses diversified activities, such as financial stability, sustainability, and growth. In this blog, you will explore the core concepts
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