Success Story

From Manual to Digital: Nesto Digital Transformation with Quixy

Info

Customer : Nesto
Domain: Retail

Customer Brief

Nesto Hypermarket, a flagship retail brand under the Western International Group (WIG), is a prominent retail chain in the Middle East, operating across several strategic locations in Dubai. With a growing network of hypermarkets across Dubai and the region, Nesto serves a diverse customer base with products ranging from groceries to electronics to household items and fashion. As the business scaled, so did the complexity of streamlining multiple business functions across promotions, purchasing, HR, and project management – prompting the need for smarter, more connected systems.

That’s where Quixy stepped in.

Nesto’s Challenges Before Quixy

Disconnected Operations
Manual processes via spreadsheets and emails caused poor visibility, delays, and accountability gaps.

Promotion Management Gaps
Lack of centralized coordination led to inventory mismatches and delayed campaigns.

Procurement Delays
Excel-based workflows and siloed teams slowed down customs, logistics, and GRN tracking.

Inconsistent Store Audits
No structured checklists or role-based tracking made HR tasks and audits error-prone and hard to monitor.

Manual Approvals
Offline project and payment workflows caused bottlenecks and delayed decisions.

No Real-Time Visibility
Teams lacked shared dashboards, leading to miscommunication and redundant work.

Quixy’s Solutions: Transforming Nesto’s Operations

To address Nesto’s fragmented workflows and operational delays, Quixy built tailored, no-code solutions across key functions. These purpose-built systems digitized and unified operations, improving speed, accountability, and collaboration.

End-to-End Purchasing and Logistics App

A web-based app with role-based views for Purchasers, SAP, QC, Logistics, and Warehouse teams. It supported automated PO creation, shipment tracking, GRN verification, and centralized product master management—bringing traceability to every procurement step.

Centralized Promotion Management System

Quixy created a centralized system integrated with SAP that enabled HO buyers to initiate promotions, stores to manage inventory inputs, and workflows to vary by article type.

Store HR Checklist Management System

A comprehensive system with mobile & web apps for store roles like Supervisors, Section Managers, and GMs, along with a web-based admin portal. It enabled structured task management, audits, and real-time visibility tailored to hierarchical levels.

Project and Procurement Lifecycle Automation

Quixy implemented dedicated modules for project creation, contract management, LPOs, and payments. The solution introduced structured workflows for Engineering, Accounts, and Chief Accounts, improving transparency and reducing delays.

Benefits Galore

By adopting Quixy’s no-code platform, Nesto achieved enterprise-wide efficiency and transparency across operations. Vendor payments became 40% faster thanks to automated workflows and approval tracking. HR audit completion rates surged past 90% with standardized checklists and real-time dashboards. Procurement processes saw a 75% reduction in cycle time from PO to GRN through smart routing and end-to-end traceability. Promotion planning became 60% quicker, with 80% fewer errors due to centralized campaign creation and real-time stock visibility. All business functions—projects, finance, HR—were unified under a single system, enhancing cross-team collaboration. With real-time dashboards and alerts, leadership gained the visibility needed to spot bottlenecks, track progress, and make faster, smarter decisions.