Success Story

Yum India Achieved 90% Efficiency Gains with Quixy’s Seamless Document Automation

Info

Customer: Yum INDIA
Domain: Telecommunications retail

Customer Brief

Yum India, a major global restaurant chain managing popular brands like KFC, handles extensive training audits and on-the-job evaluations (OJE) across numerous restaurants.

The organization aimed to digitize these processes to ensure consistent standards, compliance, and accountability in employee performance evaluations and training effectiveness.

Yum! India Challenge

Manual Audits: Previous training audits were conducted manually, leading to delays in evaluation and reporting.

Inconsistent Follow-ups: Limited mechanisms for scheduled follow-ups on training gaps affected consistency in action planning.

Lack of Real-time Visibility: Without a centralized system, overseeing the status of training audits across various stores was difficult for upper management.

Scalability Issues: With the organization expanding, the existing manual approach struggled to scale with the growing number of restaurants and staff evaluations.

How Quixy helped Yum INDIA transform its operation?

Yum India partnered with Quixy to digitize its RTS Audit (Restaurant Training Score) and OJE processes through an automated Training Audit Platform. The platform allowed auditors and restaurant general managers (RGMs) to assess training compliance, document improvement areas, and execute action plans in real-time.

Key Steps in the Solution

Requirement Gathering: Identifying challenges in the manual audit processes and mapping out necessary automation features.

Customization: Quixy customized the platform to streamline the RTS Audit and OJE processes, incorporating automated notifications, centralized dashboards, and reporting tools.

Training and Rollout: The system was deployed across locations, with training provided to staff for a smooth transition to the digital platform.

Benefits Galore

Quixy revolutionizes process optimization by minimizing human errors and significantly reducing time consumption. Its intuitive no-code platform automates workflows, enabling businesses to execute tasks faster compared to manual processes. This enhanced efficiency not only saves valuable time but also ensures accuracy, reducing the risk of costly mistakes.

Also, Quixy facilitates seamless communication by generating sharable, professional-grade documents such as PDF reports are generated sooner by reducing the time and effort by 90%. These documents are easy to create, customize, and distribute, ensuring transparency and collaboration across teams. By combining speed, precision, and effortless documentation, Quixy empowers organizations to focus on strategic growth and innovation.

By combining efficiency, precision, and collaborative tools, Quixy transforms processes, helping businesses achieve their goals faster and smarter.

"The implementation of Quixy's capabilities has revolutionized the way we conduct inspections. Prior to this transformation, our inspection process was entirely manual and consumed an enormous amount of time and effort. However, with Quixy, we have been able to digitize the entire process, resulting in a more efficient, streamlined, and time-saving solution."