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Success Story

From Manual to Measurable: How KVGB Achieved 83% ROI Gains with Attendance Automation

KVGB banking case study

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Customer Brief

Karnataka Vikas Grameena Bank (KVGB), sponsored by Canara Bank, is a prominent Regional Rural Bank (RRB) committed to fostering financial inclusion across Karnataka. Operating under the mandate of the Government of India, KVGB is known for its grassroots reach, offering a mix of traditional and digital banking services tailored to rural and semi-urban populations.

Challenges KVGB Was Facing Before Quixy

KVGB’s attendance management process was burdened with inefficiencies due to legacy manual systems. The key challenges included:

  •        Manual Entry & Disparate Tools: Reliance on paper registers and Excel sheets resulted in data errors and time-consuming processes.

·       No Real-Time Visibility: HR teams only discovered absenteeism or staffing gaps during month-end reports.

·       Complex Leave Approvals: Multi-tiered approval workflows created bottlenecks and delayed responses.

·       Compliance & Audit Risk: Inconsistent attendance records raised red flags during audits and inspections.

·       Lack of Field Officer Tracking: There was no foolproof method to verify presence of off-site employees.

challenges

Quixy’s Solutions: Transforming KVGB’s Operations 

KVGB collaborated with Quixy to develop and implement a centralized Attendance Management Automation system using a no-code approach. The goal was to eliminate manual tracking, streamline workflows, and ensure compliance—without deploying biometric hardware.

Implementation Highlights

  • Standardized attendance-related policies across branches.
  • Built a custom attendance solution using Quixy’s drag-and-drop interface.
  • Introduced web portal-based logging integrated with HRMS.
  • Conducted pilot tests and scaled across 800+ branches seamlessly.
  • Rolled out digital training with support from internal HR champions.
AI Shirawi Project management
AI Shirawi streamlined process

Key Features Delivered

  • In-App Attendance Logging with secure user authentication
  • Real-Time Dashboards for management oversight across branches
  • Rule-Based Leave & On-Duty Approval Workflows to ensure operational efficiency
  • Auto-Sync with Payroll to ensure accurate monthly payouts
  • Tamper-Proof Audit Trail for compliance assurance

Benefits Galore

KVGB’s transformation delivered remarkable benefits across efficiency, compliance, and employee experience. With Quixy’s no-code platform, the bank automated attendance management without installing biometric systems, achieving an 83% reduction in HR time spent reconciling records, an 85% drop in payroll discrepancy tickets, over 80% faster leave approvals, and 100% audit compliance. The self-service model improved transparency and boosted employee morale, while reducing operational overhead. Beyond delivering a strong ROI of 83%, this initiative also laid the foundation for broader HR process automation within the bank.

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