We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our product. You will join a team and work collaboratively with business analysts, developers, quality engineers, product managers, and usability experts to make our products easier to use.
Responsibilities:
- Act as a leader in documentation and work with internal teams including product managers, business analysts, and developers to obtain an in-depth understanding of the product and the documentation requirements.
- Determine the needs of users of technical documentation.
- Work with team to make products and instructions easier to use.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Write easy-to-understand user interface text, online help, and developer guides.
- Create tutorials to help end-users use a variety of applications.
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
- Create and maintain the information architecture.
- Actively work with internal teams to meet delivery timelines in-line with product releases.
- Be a partner with the team and ensure the documentation is up-to-date with the latest releases and features.
- Use effective animation, graphs, illustrations, or photographs to increase users’ understanding of the documentation.
- Standardize content across platforms.
- Passionate to collect feedback and update/improve content frequently.
Requirements:
- 3 or more years of Technical Writer experience. Preference will be given to candidates who have experience working with product-based companies or enterprise applications.
- Proven working experience in technical writing of software documentation such as platform manuals, user manuals, release notes, articles, blogs, stories, online help, developer guides, tutorials, etc.
- Ability to deliver high-quality documentation paying attention to detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
- Excellent written skills in English.
- Strong working knowledge of Microsoft Office.
- Exposure to Adobe tools like Robohelp, Photoshop, Illustrator.
- Basic familiarity with the SDLC and software development.
- Advanced communication, and team interaction skills.
- Understanding of digital technologies and associated accessibility standards (Web Technologies and Mobile application Guidelines).
- Experience in converting Technical documents to HTML pages with basic knowledge of CSS and Styles is preferred.
- Experience in animation, graphs, illustrations, or photographs.
- University degree in Computer Science, Engineering or equivalent preferred.
Qualifications:
Any Bachelors Degree
Work Location:
Hyderabad, India