30 Jan
How Process Automation Accelerates Digital Transformation
Reading Time: 8 minutesWhat if you could share organizational data across departments and ensure that everyone has timely access to information; what if certain events in one department automatically triggered work streams in another? Well, you can. This can be done with process automation. An effective system to automate your business processes can increase efficiency and improve communication
30 Jan
Case Management Software 101: Everything you want to know
Reading Time: 13 minutesThe most important resource for any company is its customers. Customers give you business and in turn, enable you to keep the business running and growing. So, having a good customer support department in place becomes essential for running a successful business. However, sometimes it can become difficult to keep track of all of the
25 Jan
The ROI of Business Process Automation: Metrics that Matter
Reading Time: 3 minutesThis article was first published on Customer Think. Today the term “automation” has become more than just a buzzword; it’s a transformative force. Companies, big and small, are increasingly turning to automation to streamline their operations, reduce costs, and enhance productivity. Yet, amid this automation wave, a pivotal question emerges: What’s the ROI of Business Process
17 Jan
BPM Vs BPA: What’s the difference and which do you need?
Reading Time: 5 minutesWould you like to optimize your business processes at work to drive efficiency and productivity? What is the right way to do it? Is it BPM or BPA? What is the difference between BPM Vs BPA? Managing business processes is a major challenge for most companies. The need to streamline business processes has existed for
10 Jan
Top Business Process Management Stats to Help You Add Efficiency in 2024
Reading Time: 3 minutesBusiness process management is an organized approach to enhance the processes’ efficiency in an organization. BPM employs various methods to analyze and comprehend the current reality of business processes and helps in making better decision for the future. In this blog, let us find out the top Business Process Management Stats. What is Business Process
05 Jan
Mastering Processes with Advanced Business Process Management Systems Technology
Reading Time: 8 minutesRegardless of the industry, businesses often encounter necessary but repetitive processes such as invoice generation, expense approval, and customer support ticket management. Though these processes cannot be eliminated, they can be automated with the help of a business process management system to save time and effort. BPM tools enhance employee productivity and business efficiency by
05 Jan
Business Process Management – The What, Why, and How
Reading Time: 15 minutesAmong the many daunting phrases in the business world is “Business Process Management (BPM).” Three critical and complicated aspects of work come together to form one niche (and one phrase), so we need to tread carefully here. But what if we told you that it is not very difficult? What if we used the word
02 Jan
BPM vs. Case Management: Which is the one for your business?
Reading Time: 6 minutesCase management and business process management are two approaches to building processes. The infrastructure and overall architecture of business process management (BPM) and case management (CM) are very similar. Both offer solutions integrating business processes, company rules, and systems. In streamlining and automating business processes, these similarities and many others confuse. For each situation, it’s
29 Dec
Business Process Reengineering: Is it the perfect solution for your problems?
Reading Time: 11 minutesWith constantly changing demands, new technology, and forms of innovation, businesses need to remain at the top of their game to stay relevant. Sometimes, businesses must make high-impact decisions to remain in front of the competition and ensure that they thrive in the business landscape. One such decision is the activity of Business Process Reengineering
29 Dec
5 ways to drive Process Improvement in your Organization
Reading Time: 9 minutesProcess improvement is extremely important, as it leads to the elimination of redundancies and bottlenecks that lead to productivity and deadline issues. It requires a proper identification of business requirements of processes and evaluating the scope of improvement. In a highly competitive business environment, process improvement is crucial for organizations to stay a step ahead.
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